Hosts: Jeremy Marcott and Matt Rouse
Produced by: Matt Rouse and Scott Burson
Announcer and Editor: Daniel Craig
Sponsored by: Hook SEO Digital Marketing
Episode Guide & Show Notes
Episode 1 – Removing Bad Reviews and Getting More Positive Reviews for Your Business
Air Date: 01/28/2019
Reviews are big business, and they can be good for your business or bad for your business. Our host, Matt Rouse of Hook SEO Digital Marketing, leads off the podcast with an honest and powerful talk about how to get rid of fake and negative reviews, why you want more positive reviews, and even what to do if you’ve been targeted by review crime.
Show Notes:
How to Handle Fake and Negative Reviews from Sites Like Yelp and Google
Episode 2 – The Ugly, Ugly State of Customer Service
Air Date: 02/07/2019
Customer service is dying. Let’s make sure you stand out by Saying Yes and setting your customers up to say Yes to buying your product or service.
Show Notes:
Listen to or read Start Saying Yes, by Matthew Rouse.
Audible, iTunes, Print, Kindle
Read Pre-Suasion by Robert Cialdini
Episode 3 – How to Conquer the Map Box with Google My Business
Air Date: 02/12/2019
How to beat out competitors using Google My Business and the Map Box / Map Pack at the top of local search results. Learn about NAP Citations and other ways to conquer the map box!
Show Notes:
Google My Business